Product Support

Product support is the first point of contact for new patients.

We provide timely, accurate data entry of patient information and also perform outbound calls welcoming you to Zynex Medical Inc.

As a team committed to excellence, we want to see your quality of life improve. We do that by answering your questions and trouble shooting any problems you may have operating your unit. Please feel free to call us at (866) 940-7030.

You may also contact us at: We want to make sure your experience is a positive one!

Nexwave Instructional Video

Click anywhere on the video below to begin playing.

Click any of the videos below for specific instructions.

Click to download PDF

Register your Product

To register your product, please click here.

Pain Symptoms Questionnaire

To take the survey regarding your pain symptoms before and after using the NexWave, please click here.